Service process
01
确定
需求
02
签订
合同
03
施工
安装
04
项目
交付
05
运行
维护
01
确定
需求
02
签订
合同
03
施工
安装
04
项目
交付
05
运行
维护
Service standard
Arrive on time
Timed completion
Just once
Service trilogy
1.Arrive on time
Visit at the time agreed with the user。
2.Timed completion
The installation service is completed within the time agreed with the user;Maintenance within 1 hour (excluding special maintenance such as compressor maintenance)。
3.Just once
Install once in place, do not produce water leakage and use again door-to-door guidance;Maintenance is good once, budget problem points in advance and wear related accessories to avoid coming to the door again due to accessories problems。
Service rule
A certificate
When on-site service, show the "Service Qualification Certificate" (work permit)。
Two disclosures
The public display of the "uniform charging standard" of the stone stream;Open the service record sheet, the user signs the opinion after the service is completed。
Triple position
"Safe water quality test" before service and remind to explain in place, clean the site after service in place, test the machine after service and explain the use of knowledge to the user in place。
Four intolerances
Do not eat the user's meal, do not smoke the user's cigarette, do not use the user's gift, do not misuse the user's items。
Four ones
Equipped with a cushion cloth, bring a rag to wear a set of stone stream bright clothing, to provide one-stop product inspection service。
A certificate
When on-site service, show the "Service Qualification Certificate" (work permit)。
Two disclosures
The public display of the "uniform charging standard" of the stone stream;Open the service record sheet, the user signs the opinion after the service is completed。
Triple position
"Safe water quality test" before service and remind to explain in place, clean the site after service in place, test the machine after service and explain the use of knowledge to the user in place。
Four intolerances
Do not eat the user's meal, do not smoke the user's cigarette, do not use the user's gift, do not misuse the user's items。
Four ones
Equipped with a cushion cloth, bring a rag to wear a set of stone stream bright clothing, to provide one-stop product inspection service。
Q&A
How long is the service life of the filter element?

Choose a water purifier, see the rated total net water is a good way to measure the life of the filter element!

Shijian Mingche water purifier,The first stage of filtration is the ultra conventional configuration of hollow fiber ultrafiltration membrane,RO reverse osmosis membrane final purification filter pure good water,Supplemented by double filter flushing function,Always restore the new machine status,Rated total net water up to 15,000L,Is 3 times the ordinary water purifier,The entire core unit will not be replaced for five years,Truly achieve ultra-long filter life,Save money and spare no effort。

What are the advantages of the filter element?
Shijian Mingche water purifier,Use self-developed high dosage water purification technology,The function of a ultrafiltration water purifier is regarded as the first level of water purification,Dimension reduction strikes ordinary water purifiers with PP cotton as a primary filter,Rust, sand, bacteria, microorganisms and other harmful substances are fully intercepted in the first step of water purification!The function of a reverse osmosis water purifier is used as the last level of water purification,More pure water,The service life of reverse osmosis membrane has been greatly improved!
How do I know when to change the filter element?
Shijian Mingche water purifier, equipped with filter AI monitoring system, can remind you when you need to replace the filter。
After purchasing the machine, how to solve the installation problem?
After the purchase and receipt of goods, we will arrange the installation personnel to provide you with free installation services。
How to solve the maintenance problem after the machine fails?
If you encounter any problems during use, you can call the national service hotline 400-600-1825 for consultation。If necessary, the customer service staff will arrange a door-to-door treatment for you。At the same time, please read the instructions carefully to avoid unnecessary loss and impact caused by improper operation。
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